Sue Prince - Narrative Folk Artist and Map Maker
Customer Services    Tel: +44 (0)1335 310467     Email: sue@beechenhill.co.uk     Shop

Customer Service

Sue Prince Artist Terms and Conditions

Sue Prince Artist provides original works of art, prints and other items for sale. Please read carefully the following terms and conditions. Sue Prince Artist also trading as Beechenhill Artworks Ltd

Registered number: 03583912 (England and Wales)

Registered Office: 21 Eastgate Business Centre, Eastern Avenue, Burton upon Trent Staffordshire, DE13 0AT
 
Print Sizes

Prints are sized to fit A4, A3, A2, A1 and A0 paper and canvas sizes.    The length of the paintings will determine the paper size used.

Canvas Print Sizes: 
A4 + 10cm white border
A3 + 10cm white border
A2 inc 10cm white border
A1 inc 10cm white border
A0 inc 10cm white border   
Paper Print Sizes:
A4 inc 20mm white border
A3 inc 20mm white border
A2 inc 20mm white border


Payment

Credit/Debit Card and Paypal

Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.

Value Added Tax (VAT)

Currently there is no VAT charged. Sue Prince Artist reserves the right to change this at any time.

Delivery

We endeavour to have the goods arrive within 7 days of order confirmation, but please allow a maximum of 30 days for delivery.

Our prices include P&P to UK mainland addresses.

Prints and unframed originals: Postage to Europe (as defined by the Post Office) will cost an additional £5.00. Postage to the USA would be an additional £10.00. Other destinations would be by quotation. This is not a 'signed for' or equivalent service.

Framed originals (no glass): Postage to Europe (as defined by the Post Office) will cost an additional £10.00. Postage to the USA would be an additional £20.00. Other destinations would be by quotation. This is not a 'signed for' or equivalent service.

Please contact us if you wish to discuss alternative delivery arrangements.

Cancellation/Refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to Sue@beechenhill.co.uk - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund).

Order Cancellations

We reserve the right to cancel any order for an Original Work of Art or Printed Work placed via the website if we determine that the item is mispriced, out of stock, discontinued, or otherwise unavailable at the price listed via the Site. If we cancel an order placed via the website, we will send you an email confirmation of such cancellation and you will not be charged for your order.

Customer Service

Our customer services number is +44 (0) 1335 310274 and email is Sue@beechenhill.co.uk - we will endeavour to respond promptly and at the latest within 2 working days.

Other Information

All original artworks are signed by the artist. Framed originals do not contain glass.

Company Information

Sue Prince Artist also trading as Beechenhill Artworks Ltd

Registered number: 03583912 (England and Wales)

Registered Office: 21 Eastgate Business Centre, Eastern Avenue, Burton upon Trent Staffordshire, DE13 0AT

 


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Customer Services    Tel: +44 (0)1335 310467     Email: sue@beechenhill.co.uk     Shop